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Welcome toJS Travel Insurance

History

JS Travel Insurance is part of Jade Stanley Ltd.

Jade Stanley Ltd was launched in September 1999. The whole concept was to provide customers with instant travel insurance by maximising the use of internet technology, but at the same time never losing the personal touch.

Jade Stanley has now issued policies to over 750,000 customers and continues to offer first class customer service. We aim to provide instant cover but at the same time provide full details of the policies available and the highest level of customer service.

Jade Stanley Ltd also has a bespoke winter sports website, www.ski-insurance.co.uk.

We aim to continue to provide products on www.jsinsurance.co.uk which complement the travel insurance portfolio.

Jade Stanley Ltd is authorised and regulated by the Financial Conduct Authority, registered no. 306205.

Our policies are underwritten by White Horse Insurance Ireland dac who are authorised and regulated by the Central Bank of Ireland. This can be checked by visiting their website at www.centralbank.ie.

Jade Stanley Ltd is also registered with the Data Protection Act of 1996 and complies with all the rules and regulations that this entails. Registered no. Z5486768.

Privacy Policy

We are committed to protecting your right to privacy as a consumer of our online insurance services. It is our policy to respect the privacy of private communication. We collect information about our customers in order to help us continually improve the service we offer. We will always adhere to the UK Data Protection Legislation and is guided by the regulations of the Financial Services Authority. Your personal details are stored securely on servers within the United Kingdom.

Data Collection

What data do we collect?

We will collect personal data as provided to us during the registration process, which you agree to supply us as accurate. We will also collect personal data from other parts of the online Insurance service as required to issue you with the insurance policies purchased. We use cookie technology to collect anonymous information such as number of visitors to the website, but it is purely statistical and cannot be used to identify any individual user.

We will only use the personal information we collect:

  • in the normal course of our business to provide the products and services you have requested.
  • to identify you when you contact us.
  • to build up a profile of your insurance requirements to determine if we can offer you a better service or more relevant products.
  • to send you renewal notices by e-mail or post.
  • for credit assessment
  • for statistical analysis, including automated techniques and to monitor and analyze our business.

We will disclose the personal information we collect only to:

  • our agents and sub-contractors to issue and administer your policy or to conduct our business
  • the parties involved in the underwriting of your policy
  • for debt tracing or fraud prevention
  • to customer service advisors or their equivalent
  • if required or compelled to do so by law.

Security Policy

We are aware how important online secure trading is to our customers. We have implemented the strictest security protocols available and continually review and update security procedures as new technologies become available.

About Secure Socket Layout (SSL)

When you are browsing on a genuine SSL server, you will see a small padlock icon at the bottom of your browser. You can view the Security Certificate by double clicking on the padlock. It is always worth doing this to check that the certificate hasn't expired. This can be viewed once you come through to the payment page.

Your computer enters the secure area of the site and creates an encrypted link between your computer and our server. This encrypts all information passed between the two computers, preventing anyone else from reading or changing the information as it travels through the internet.

Credit Card Transactions

We use the highest level of security when taking credit card payments online. In addition, it is worthwhile to note that all United Kingdom credit cards are protected under the Consumer Credit Act (1974). This limits your maximum liability on your credit card to £50, in the event of its loss or fraudulent use. As well as that, once the credit card issuer has been notified of any loss or fraudulent use all liability ceases completely.