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Important Information About Our Policies

Please note, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or "all but essential" travel.

Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for the Emergency Medical Expenses section. Click here for more information.

You should check that when you are purchasing your Travel Insurance policy there is cover for the Mobility Aids you will be travelling with and any medical costs that arise from your impairment. It is advisable to take out cover even if you are… Read more... GET A QUOTE FOR TRAVEL INSURANCE WITH COVER FOR MOBILITY AIDS

Mobility Aids Travel Insurance

You should check that when you are purchasing your Travel Insurance policy there is cover for the Mobility Aids you will be travelling with and any medical costs that arise from your impairment.

It is advisable to take out cover even if you are travelling within the United Kingdom or the Channel Islands. This is especially important if you are taking Special Equipment, such as a Wheelchair.

The policy that we provide covers if your Mobility Aid is lost, stolen or damaged during your trip, for reasonable repair or replacement. We also offer cover for replacement temporary hire of a Mobility Aid.

To get a quote by telephone, contact us on 0800 047 5065 (FREEPHONE) or + 44 (0) 1273 773 017

Summary of Cover

Section & Cover Silver Gold Platinum  
Cancellation or Curtailment - £2,000 £5,000  
Medical and Repatriation £10,000,000 £10,000,000 £10,000,000  
Personal Liability - £2,000,000 £2,000,000  
Personal Baggage - £2,000 £3,000  
Personal Money - £400 £400  
Delayed Departure - £100 £100  
Missed Departure - £500 £500  
Legal Expenses - £25,000 £25,000  
Failure of Carrier £1,500 £1,500 £1,500  
Mobility Aids £2,500 £2,500 £2,500
Medical Excess* £500 £150 Nil
Standard Excess* £100 £75 Nil

*The excess payable does vary depending on the claim benefit.

Travel Advice

If you require the use of a Mobility Aid, Airlines have to allow you to carry on such devices without impinging on your carry on weight budget.

Light weight Mobility Aids, such as a smaller Wheelchair or a Walking Stick, can be kept in the passenger area of the plane, but other Mobility Aids, such as motorized Wheelchairs, will be safely stored away.

If you require the use of a Mobility Aid and are planning on going on holiday, alert the Airline you are travelling with a Mobility Aid as early as possible.

This will allow them to make any special preparations necessary for your travel, including designating you an aisle seat; vital for easy access.

Arrangements can also be made to ensure you have any help required whilst at the Airport. There is often space on the Airport to store Wheelchairs and these are given priority over other luggage.

If your Wheelchair is not being kept with you on the plane, make sure you put tags on it with your details, plus any details on how to dismantle it that may be necessary.

Important Information

Before you leave the country, it is important to purchase a Travel Insurance policy that will cover your Mobility Aid.

This Travel Insurance is provided by goodtogoinsurance.com. Goodtogoinsurance.com is a trading name of Ancile Insurance Group Limited, Registered Address: Kao Hockham Building, Edinburgh Way, Harlow, Essex, CM20 2NQ. Authorised and regulated by the Financial Conduct Authority - No. 471641.


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