Important Information About Our Policies
Please note, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or "all but essential" travel.
Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for the Emergency Medical Expenses section. Click here for more information.
Epilepsy Travel Insurance
If you have Epilepsy or your travel companion does, then you will need to make sure you have a Travel Insurance policy in place before you leave your home.
To get a quote by telephone, contact us on 0800 047 5065 (FREEPHONE) or + 44 (0) 1273 773 017.
- Summary of Cover
- Travel Insurance Extras
- Medical Questions
- Travel Advice
- Useful Website
- Important Information
Summary of Cover
|Section & Cover||Silver||Gold||Platinum|
|Cancellation or Curtailment||-||£2,000||£5,000|
|Medical and Repatriation||£10,000,000||£10,000,000||£10,000,000|
|Failure of Carrier||£1,500||£1,500||£1,500|
*The excess payable does vary depending on the claim benefit.
Travel Insurance Extras
|Extension Benefit||Europe (per person)||Worldwide (per person)|
Extends your policy to provide cover if you miss your pre-booked connecting Aircraft, Watercraft or Train as a result of the cancellation, or delay of 3 or more hours, on your initial international outward or return journey, due to adverse weather, mechanical breakdown or technical fault.
The policy provides cover up to £500 for additional transportation and/or accommodation expenses incurred to enable you to join your connecting Aircraft, Watercraft, Train or Motor vehicle or to get you to your pre-booked final destination.
We will pay up to £1,000 for the intrinsic value or cost of repair of your Gadgets (maximum £500 per Gadget), which are lost, stolen, damaged or destroyed whilst you are away on your trip. Unauthorised calls if your mobile phone is stolen up to £75
We can cover the following Gadgets: Mobile phones, ipads and tablet computers, e-readers, sat nav, ipods and MP3 players, cassette players/CD players, computer games machines and any equipment used with them such as CDs, games, tapes, cassettes or cartridges.
You must take reasonable care of your Gadgets and not leave them unattended in a public place. You must own the item and be able to provide proof of ownership. Allowance will be made for wear and tear and depreciation
Covers your portion of prepaid, irrecoverable transport, accommodation, foreign car hire costs and prepaid excursions up to a maximum of £2,000 (excursion limited to £250) should you not wish to travel due to an act of terrorism occurring prior to your outbound travel date and within a 40 mile radius of your booked accommodation.
If you have already travelled, your portion of prepaid, irrecoverable, accommodation, foreign car hire costs and prepaid excursions and either your pre-booked return travel costs, or the cost of your curtailment travel costs, whichever is the greater up to a maximum of £2,000 (excursion limited to £250) should you wish to return home due to an act of terrorism occurring within a 40 mile radius of your booked accommodation.
Epidemic or Pandemic Travel Restriction
£50 for each full 24 hour period up to a maximum of £500.
A benefit payable if, when you are abroad, you are prevented from leaving a country due to restrictions in travel caused by an epidemic or pandemic and will help with the cost of additional accommodation and living expenses.
The cover is not applicable under the following circumstances; You are travelling against Foreign Office or World Health Organisation advice or you have travelled to an area where the possibility of an epidemic or pandemic occurrence has already been announced.
When obtaining a quote for Travel Insurance to cover this condition, you will be asked a number of questions. These will include:
- If awake, do you normally lose consciousness during a fit/seizure ?
- How many fits/seizures causing loss of consciousness have you had in the last four weeks ?
- How many fits/seizures causing loss of consciousness have you had in the last six months ?
- How many unplanned hospital admissions have you had for epilepsy/seizures in the last year ?
- How many different medicines do you take for your epilepsy/seizures ?
- How long ago was your first fit/seizure ?
- If not already declared to us, is your epilepsy / seizures caused by; a malignant brain tumour, a benign brain tumour, a brain haemorrhage or a head injury ?
- If flying, contact your airline in advance as they may have a specific policy for passengers who have had seizures.
- Flying with Epilepsy should not be a problem unless one of your triggers, such as anxiety or sleep deprivation, may be aggravated by flight conditions.
- It is best to inform the person you are travelling with and also the cabin crew as they will also have received full first aid training so will be on hand should the need arise.
- You may want to request an aisle seat to give you and the people around you more space to help you, should you have a seizure.
- Get a letter from your doctor stating your name, where you are travelling, the names and doses of any medicines you take and the quantity you will be carrying. If you take clobazam, clonazepam, diazepam or phenobarbital this is particularly important.
- If you are travelling to a different time zone then make sure you are adjusting your medication times accordingly.
- Keep your medication in your hand luggage during a flight, but make sure you comply with current airport security procedures. Contact your departure airport and airline for information.
- Take enough medication with you to cover your entire trip plus extra in case of delays or lost luggage.
- If you are away for an extensive period, keep in mind that your doctor is only able to prescribe you up to three months medication.
- Ensure that you correctly store your medication. Some medicines for epilepsy need to be stored in a cool dry place.
- Wear medical alert jewellery or carry an epilepsy aware card so that people can be made aware of your condition if anything were to happen to you.
- The majority of vaccinations are safe for people with epilepsy. However, be aware that anti-malaria medication, particularly chloroquine and mefloquine, are not suitable for people with epilepsy.
- Consider your destination, activities and accommodation with care, so as to avoid triggers to you epilepsy, such as bright lights.
Before you leave the country, it is important to purchase a Travel Insurance policy that will cover your Epilepsy or any other pre existing medical condition you may have.
This Travel Insurance is provided by goodtogoinsurance.com. Goodtogoinsurance.com is a trading name of Ancile Insurance Group Limited, Registered Address: Kao Hockham Building, Edinburgh Way, Harlow, Essex, CM20 2NQ. Authorised and regulated by the Financial Conduct Authority - No. 471641.