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Bells Palsy Travel Insurance
Bell’s Palsy is one of our Accepted Medical Conditions. You can buy your policy online today with no medical screening, provided the following applies to you: In the last 12 months, you have not been referred to a specialist due to worsening or…
Bell’s Palsy is one of our Accepted Medical Conditions. You can buy your policy online today with no medical screening, provided the following applies to you:
In the last 12 months, you have not been referred to a specialist due to worsening or destabilisation of your Bell’s Palsy.
You have never had any hospital admissions for the condition.
You are not on a waiting list for treatment for this condition.
You are not awaiting the results of any tests or investigations into this condition.
Meet those four points, and there is nothing extra to pay for the condition - available on our Single Trip and Annual Multi-Trip policies, each including up to £5 million of emergency medical expenses abroad and repatriation to the UK.
If any of those points do not fit your situation, or you have other medical conditions to declare.
- Highlights of Cover
- Summary of Cover
- How Does Weather Affect Bell’s Palsy?
- Preparing for Your Trip with Bell’s Palsy
- Managing Bell’s Palsy While You Are Away
- Bell’s Palsy and Other Conditions
- Useful Websites
Highlights of Cover
Up to £5 million emergency medical cover - including treatment relating to your Bell’s Palsy, with repatriation to the UK if needed.
24 Hour Emergency Assistance Line - one number (+44 (0)1444 465 579) that takes charge of any medical emergency abroad.
Cancellation cover up to £7,500 - on Platinum (£3,000 on Gold) if illness or injury means you are not fit to travel, with medical evidence to support the claim.
Delayed baggage cover including medication - if your bag is more than 12 hours late on the way out, essential replacements are paid at £50 per 24 hours up to £250 on Gold, and £100 per 24 hours up to £500 on Platinum.
No medical screening - meet the four points above, and there are no health questions and nothing extra to pay for the condition.
Summary of Cover (per person)
| Section & Cover | Silver | Gold | Platinum |
|---|---|---|---|
| Emergency Medical and Repatriation* | £5,000,000 | £5,000,000 | £5,000,000 |
| Personal Liability | - | £2,000,000 | £2,000,000 |
| Cancellation or Curtailment* | - | £3,000 | £7,500 |
| Personal Baggage* | £500 | £2,500 | £3,500 |
| Activity Equipment | £1,500 | £1,500 | £1,500 |
| Valuables* | £250 | £250 | £500 |
| Loss of Passport* | - | £300 | £500 |
| Travel Delay | - | £300 | £1,000 |
| Trip Abandonment* | - | £3,000 | £7,500 |
| Missed Departure / Connection | - | £500 | £500 |
| Legal Expenses* | - | £25,000 | £50,000 |
*Excess payables vary depending on the claim benefit.
Please read the Policy Wording for the complete list of Benefits.
Healix Insurance Services Ltd, on behalf of Hamilton Insurance DAC, arranges this Travel Insurance policy for Jade Stanley Ltd. Healix Insurance Ltd is registered in England and Wales under No. 5484190 and authorised and regulated by the Financial Conduct Authority under No. 437248. Hamilton Insurance DAC is registered in Ireland, No. 484148, authorised by the Central Bank of Ireland, and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority in connection with its UK branch. Jade Stanley Ltd is registered in England and Wales under No. 03570857 and authorised and regulated by the Financial Conduct Authority under No. 306205.
How Does Weather Affect Bell’s Palsy?
No climate has been shown to cause Bell’s Palsy or change your recovery - what weather really affects is the comfort of the affected eye:
Cold - cold wind and dry winter air dry out an eye that cannot blink. A scarf and wraparound glasses help, and on a Winter Sports trip, ski goggles do the job perfectly.
Heat - speeds up eye dryness and dehydration, which also worsens dry mouth. Use the drops more often and keep water to hand.
Humidity - the kindest climate for a dry eye, though air-conditioned rooms and transport still undo it, so keep the drops with you.
Preparing for Your Trip with Bell’s Palsy
Sort your eye-care kit. An eye that cannot blink fully dries out fast - pack daytime drops, night ointment, and tape. Ask your pharmacist what suits your destination.
Keep it all in hand luggage - drops, ointment, tape, and any steroids with your prescription.
Take glasses, not just lenses. Contact lenses dry out quickly on the affected eye.
Pack filtered earplugs if noise is painful on your affected side - flights and busy bars are the worst offenders.
Take your facial exercises with you. Two weeks off slows your recovery.
Get a free GHIC for Europe from gov.uk - it works alongside your insurance, not instead of it.
Managing Bell’s Palsy While You Are Away
Drops little and often. Planes, air-con, and wind dry the affected eye faster than at home - use them hourly in those environments.
Protect the eye every night. The eyelid can stay partly open while you sleep - ointment and tape, even after a late one.
Wraparound sunglasses by day. They block the glare, wind, and sand your eyelid currently cannot.
Goggles for swimming. Chlorine and salt sting an unprotected eye - and keep sunscreen well clear of it.
Straw for drinks, chew on your stronger side - and drink plenty if dry mouth is one of your symptoms.
Pace yourself. The working side of your face tires from compensating - build breaks into long days.
Allow extra time at passport control if your face differs from your photo - e-gates can struggle, and a quick word sorts it.
Symptoms return or worsen? Call the 24 Hour Emergency Assistance Line on +44 (0)1444 465 579 - see our Make a Claim page.
Bell’s Palsy and Other Conditions
Bell’s Palsy is more common in people who have certain other conditions - most notably Diabetes and High Blood Pressure, and it also occurs more often during pregnancy. The good news is that both are on our Accepted Medical Conditions list too, so if you have one alongside your Bell’s Palsy, you may still be able to buy online - each condition just needs to meet its own terms.
One important point: not all facial palsy is Bell’s Palsy. If yours was caused by shingles affecting the facial nerve (Ramsay Hunt syndrome), Lyme disease, an ear infection, or anything else your doctor has identified, it is a different condition and will need to be declared. Call us on 0800 043 0020, and we will sort it out.

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