0800 043 0020
Welcome toJS Travel Insurance
Travel Insurance > JS Travel Insurance Claims

JS Travel Insurance Claims

Full details of who to contact in case of a Claim for JS Travel Insurance. If you are unsure of who to get, please feel free to contact us.

JS Travel Insurance

​Online Sales on www.jsinsurance.co.uk and www.ski-insurance.co.uk 

Your Policy number will be prefixed by (and then followed by six digits) 

JTA

JTI

JTD 

All Policies purchased AFTER  - 6th July 2023 

All Policies with Certificate Number with a prefix from number 412701 .onwards 

24-Hour Medical Assistance Number: 44 (0) 1444 465 579

Claims: +44 (0) 1444 465 581

  • Go to IM Global Claims, and you can submit your claim there; there is a JS Insurance drop-down at the bottom of the "Policy Company ".
  • Note that you are claiming for the Benefit first, and then you submit your claim and all the correct details.  

All Policies purchased BEFORE - 6th July 2023 

All Policies with Certificate Number with prefix until 412700. 

Quote Reference: RS/AN/100102 A&B and your Policy Number.

24-Hour Medical Assistance Number: 44 (0) 2920 474133

Claims: +44 (0) 2920 474138

  • Go to IM Global Claims, and you can submit your claim there; there is a JS Insurance drop-down at the bottom of the "Policy Company ".
  • Note that you are claiming for the Benefit first, and then you submit your claim and all the correct details.  

PJ Hayman Policy

If you purchased a Policy via our partner PJ Hayman or over the telephone with us through this provider, your Policy Numbers would begin with prefixes:

ADV

TPL

Please check your Policy for Claims and Medical Assistance telephone numbers and details or call PJ Hayman's main office line at 023 9241 9070.

Just Travel

These are prefixed by Policy letters 

AVANT/JT

RGAJI/JT

GTGEX/JT

A2T/JT

This provider has several schemes, so call mainline 0800 294 2969 to get Claims Details. 

Good To Go Insurance

All Policies start with Prefix: GTG

Policies bought on or after 9th August 2021

For full details on how to make a claim, please visit: 

https://www.imglobal.com/member/assistance/claims​

If you wish to speak to a claims handler by phone, please call +44 (0) 1444 465 590

In the event of a medical emergency abroad, please call +44 (0) 1444 465 573

Policies bought before 9th August 2021

For full details on how to make a claim, please visit: 

www.policyholderclaims.co.uk  

If you wish to speak to a claims handler by phone, please call 0203 829 3815

In the event of a medical emergency abroad, please call + 44 (0) 203 829 3816

Insure with Ease Policies

All Policies start with Prefix: IWE

How to submit a claim.

Policies purchased on or after 9th August 2021

For full details on how to make a claim, please visit:

https://www.imglobal.com/member/assistance/claims  

Policies purchased before 9th August 2021

For full details on how to make a claim, please visit:

www.policyholderclaims.co.uk

If you wish to speak to a claims handler by phone, please call 0203 8293817

In the event of a medical emergency abroad, please call +44 (0) 203 829 3818


Travel Insurance Toolkit

  • Authorised and regulated by the Financial Conduct Authority
  • Covered by the Financial Services Compensation Scheme
  • Secure data encryption