With the recent failure of Thomas Cook, you should check if your existing Travel Insurance policy provides Scheduled Airline Failure. If not then you can contact the airline website or contact your travel agent.
They will be able to advise you if you can change your holiday booking or if you are entitled to compensation.
If you already have a Travel Insurance policy with us, then you have the cover in place already.
In the future, if you wish to insure that Scheduled Airline Failure is covered, all of JS Travel Insurance policies cover this and the cover is £1,500 per person.
If you have a Pre Existing Medical Conditions, you can declare the medical condition (s) and these policies also cover Scheduled Airline Failure.
What is covered with Scheduled Airline Failure
If the Airline you had booked to travel in during your trip fails to provide the booked arrangements because of bankruptcy, liquidation or going into administration. We will pay up to the amount shown in the Features and Benefits table for:
1. Unused deposits and charges paid for your trip started or, if your trip has already started, the unused portion of the cost of your trip.
2. Additional transport and accommodation expenses you have to pay because the trip has been extended or curtailed.
What is not covered with Scheduled Airline Failure
1. The excess shown in the Features and Benefits table for each and every claim per incident per section for each insured person.
2. Any claim if:
a) The Airline is bonded or insured elsewhere (even if the bond is insufficient to meet your claim).
b) The trip is not booked with a properly licensed airline.
Package Holidays – travellers should contact their Tour Operator or Agent to obtain a refund or, if already abroad, Administrators have confirmed they will honor the return trips at no extra cost.
Flybmi was part of the Civil Aviation Authority (CAA) ATOL Scheme, so customers with ATOL protected holiday bookings will be able to claim a full refund for their trip. If already abroad, the traveller should be able to use the scheduled airline tickets provided.
Flight Only – if payment was made using a credit card and the total charge was at least £100, the customer should seek a refund from the card issuer (a “Section 75 claim”). If payment was made using a debit card, many issuers (including Visa, Mastercard and Amex) will also cover the loss.
Travel Date Changes – If it is a Single Trip policy and dates need to be changed, we will transfer the insurance across. Please advise us of details and policy number, ideally by email so that an endorsement can be issued.
01273 773 017 or 0800 047 5065