Tel: 0844 848 1500

  • Policy Quickjump

Authorised and Regulated by the Financial Services Authority.

We accept these credit cards Barclays Merchant Services

Frequently Asked Questions

FAQ Question :

Volcanic Ash Disruption - I have contacted my airline / tour operator and they have advised that my flight has been cancelled. What happens next?

In these circumstances, most airlines / tour operators will offer an alternative flight if this is not acceptable, you have a right to a refund from the airline / your operator. The airline is required to offer either: Re-routing to the same destination at the earliest opportunity Later rerouting, at the passenger's convenience, to the same destination or Refund of the ticket as well as a return flight to the point of first departure, when relevant. GET A QUOTE FOR TRAVEL INSURANCE To get a quote by telephone or email, please contact us on 0844 848 1500 or via email: support@jsinsurance.co.uk
Back to FAQ Page
 

Feedback

Did you find this FAQ answered the question satisfactory?

YesNo
 

393 out of 395 (99%) people found this faq useful.
This faq has been viewed 500 times.