Frequently Asked Questions
FAQ Question :
How can I check if the transaction was successful and my payment has gone through?
In the first instance, once your payment has been successfully concluded, the website page automatically displays a message to this effect and issues you with a reference number. Furthermore, an additional email will be sent to the email address that you provided, with details of your insurance policy. This succession of information generated is assurance that we have received payment successfully and insurance for your mobile phone has been set up.
Additionally, you can contact your bank to seek assurance or if you are concerned further, please contact us, jsinsurance@citymain.com
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