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Authorised and Regulated by the Financial Services Authority.
Frequently Asked Questions
Below is a list of frequently asked questions our customers have asked us. We will update this page whenever a question is asked by a customer that we feel is useful to other customers.
If you are still having trouble finding information you can contact us here
Categories
Click on a question below to view the answer.
Claims
- When is my excess paid?
- How long is a claim likely to take?
- If your phone has been stolen, how do you make a claim?
General
- Am I able to benefit from this insurance whilst I am abroad?
- What am I covered for?
- Can I insure my iPhone?
- Who is the underwriter for mobile phone insurance?