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Authorised and regulated by the Irish Financial Services Authority and is licensed by the Financial Services Authority.
Frequently Asked Questions
FAQ Question :
What if I have difficulty entering my bank or credit card details?
You will only be able to move forward in the application process if the correct details are entered. The website system only accepts information that match and is then validated by the bank. If incorrect details are entered an error warning message will be displayed and you will be asked to enter your details again correctly. If you see an Invalid card or card number message you should check that you are entering the card number without any spaces. Switch and Solo cards may have a card number printed on them which is only an 8 digit number. We require the long number across the centre of the card. If you see a message Authorisation of that payment type has been declined by the bank your card has been declined by your card issuer, who is responsible for generating the message. You will need to contact your card issuer to find out why your card has been refused. You should check that you have entered the correct card expiry date, valid from date and issue number etc. Your card issuer may inform you that they have authorised the payment, but are awaiting an authorisation code from the merchant. This is known as a referral and cannot be authorised for online payments. In this case, you should try your card again or use a different card.
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