Frequently Asked Questions
FAQ Question :
How long does it take to receive my policy documents by post?
Your product is protected from the moment you have successfully completed your online transaction and a reference number has been generated on screen. You will receive a copy of the Policy Summary and Terms and Conditions together with confirmation of your payment instruction via email instantly in addition you will also receive these documents by post within 3-4 working days. If you have any further concerns please contact us, jsinsurance@citymain.com and we will be happy to assist you.
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