Frequently Asked Questions
FAQ Question :
What if I do not receive any Email confirmation?
Your product is protected from the moment you have successfully completed your online transaction and a reference number has been generated on screen. As a result of this, the Email confirmation message is automatically generated. The Email confirmation will be sent to the Email address that you provided in your online application. In addition you will receive a copy of the Policy Summary and Terms and Conditions together with confirmation of your payment instruction, by post within 3-4 working days. If you have any further concerns, please contact us, jsinsurance@citymain.com.
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